Privacy Policy
This Privacy Policy explains how CCC Wellness LLC (“CCC Wellness,” “we,” “us,” or “our”) collects, uses, and protects information submitted through this website.
We collect only the information reasonably necessary to respond to inquiries, review consultation and appointment requests, and operate the website.
Information You Provide
When you complete a consultation or appointment-request form, you may be asked to provide:
- First name
- Last name
- Email address
- Phone number
- Primary concern
- Preferred time
- Referred by (optional) — the name of an existing client who referred you
- An optional message
We use this information to review your request, respond to you, help guide you toward the appropriate next step, and confirm an appointment when applicable. If you provide the name of the client who referred you, we use it only to apply the Share the Care referral credit to that client’s profile.
Submitting a form does not confirm an appointment and does not enroll you in promotional emails or text messages.
Technical Information
When you visit the website, limited technical information may be processed automatically by the services used to host, operate, and protect the website.
This information may include:
- Internet Protocol address
- Browser and device information
- General location derived from an IP address
- Pages visited and request times
- Security, diagnostic, and performance information
This technical information is used only as reasonably necessary to operate, secure, and maintain the website.
Medical and Health Information
This website is not intended to collect medical or clinical information.
Please do not include medications, allergies, medical history, diagnoses, treatment records, or other health information in the consultation or appointment-request form.
After your appointment is confirmed, any required intake and health-history forms will be completed separately through a secure electronic client-record system designed to protect confidential information.
How We Use Your Information
Information submitted through this website may be used to:
- Respond to your inquiry
- Review consultation and appointment requests
- Communicate about scheduling and next steps
- Provide customer service
- Operate, maintain, and secure the website
- Prevent spam, fraud, or misuse
- Maintain appropriate business records
- Comply with applicable legal obligations
Who May Process Your Information
Information submitted through the website is received by CCC Wellness and may be processed by trusted service providers that help us:
- Host and operate the website
- Process form submissions
- Deliver confirmation and response emails
- Maintain website security and performance
These providers may process limited information only as necessary to perform their services and according to their own privacy and security practices.
Information may also be disclosed when reasonably necessary to comply with applicable law, respond to a lawful request, protect legal rights, investigate misuse, or maintain the safety and security of CCC Wellness and its clients.
Selling and Advertising
CCC Wellness does not sell personal information submitted through this website.
Information submitted through consultation and appointment-request forms is not used for targeted advertising.
CCC Wellness does not intentionally use advertising trackers or advertising pixels on this website. Standard technical information may still be processed by the services required to host, secure, and operate the website.
How Information Is Stored
Form submissions are delivered to CCC Wellness electronically and are not intended to be stored in a separate website database.
Messages and correspondence may remain in the CCC Wellness business email account and may also be processed or retained temporarily by the services used to operate the website and deliver communications.
CCC Wellness retains correspondence only for as long as reasonably necessary to respond to inquiries, manage appointments, maintain appropriate business records, resolve disputes, and comply with legal obligations.
Security
CCC Wellness and its service providers use reasonable administrative and technical safeguards designed to protect personal information.
However, no website, email system, or electronic transmission can be guaranteed to be completely secure. For this reason, medical or health information should not be submitted through the website’s general consultation or appointment-request forms.
Your Privacy Choices
You may contact CCC Wellness to request:
- Access to information you submitted through the website
- Correction of inaccurate information
- Deletion of information when appropriate
Some information may need to be retained for legal, security, business-record, backup, or dispute-resolution purposes.
Requests concerning intake forms, health histories, or confidential client records may be subject to applicable privacy and record-retention requirements.
Third-Party Links
This website may contain links to external services for booking appointments, purchasing gift cards, completing secure intake forms, or accessing other resources.
When you leave the CCC Wellness website and submit information directly to another service, that information is governed by the privacy policy and terms of that service.
CCC Wellness is not responsible for the privacy, security, or content practices of external websites.
Children’s Privacy
This website is not directed to children under 13, and CCC Wellness does not knowingly request personal information directly from children under 13 through the website.
A parent or legal guardian should submit consultation or appointment requests for a minor.
If CCC Wellness learns that information was submitted directly by a child under 13 without appropriate permission, reasonable steps will be taken to remove it.
Changes to This Policy
CCC Wellness may update this Privacy Policy if the website, its forms, its service providers, or its information practices change.
The “Last updated” date at the top of this page will show when the policy was most recently revised.
Contact CCC Wellness
For questions about this Privacy Policy or to submit a privacy request, please contact:
CCC Wellness LLC
150 Registry Blvd, Suite 106
St. Augustine, FL 32092
Email: carmen@ccc-wellness.com
Phone: 904-752-2680
Begin your skin journey
Healthy Skin Starts With a Conversation
During this thoughtful consultation, we’ll discuss your concerns, review your current skincare routine, and take a closer look at your skin. You’ll receive a personalized treatment roadmap designed around your skin, lifestyle, and goals.
No treatment is performed during this appointment.
What happens next
After I review your request, I’ll contact you to schedule your consultation. Submitting this request does not confirm an appointment. If you decide to book a treatment, you can complete your intake and consent forms at the studio. If you’d prefer to complete them beforehand, let me know and I’ll send you a secure link to the client portal.